Gingr App - Notice history

Web Application - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Gingr Support - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Gingr Website - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Customer Portal - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Dashboard - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Reporting - Operational

100.0% uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Notice history

View current status

Aug 2024

AUG8
Application Update
CompletedMaintenance4 hours
  • CompletedAugust 08, 2024 at 7:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateAugust 08, 2024 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateAugust 06, 2024 at 7:26 PMUTC

    **An application update is planned for Wednesday, August 7th, with deployment starting at 11pm ET.** You may experience service disruptions during deployment. Some highlights of this release include: **New Recurring Booking SMS Template** - When enabled, this SMS template replaces the New Reservation and New Appointment SMS when bookings are created in bulk. - The body of this message includes a link that takes the user to the Pet Parent portal where they can view all future bookings, including but not limited to the bookings created as part of the recurring booking workflow, associated with their account. **Promotions Enhancements** - View and manage Promotions with ease on the updated grid on the Manage Promotions page. - Archive Promotions that are no longer needed in the system. - Apply multiple promotions when creating and editing bookings in the business portal. - Allow pet parents to apply multiple promotions in Customer Portal 2.0 and Gingr for Pet Parents Mobile App. **Enhanced performance across the application to improve the user experience** - When viewing invoices - When viewing Report Cards - When viewing Owner Files - When viewing PreCheck Forms - When using the Shopping Cart - When generating the End of Day Report - When generating the Revenue by Dates Report - When browsing Retail Items Review the release notes in your application after the release for a full list of all changes. Please reach out to the Gingr Support Team if you have any questions or need assistance.

Jul 2024

Jun 2024

JUN26
Application Update
CompletedMaintenance3 hours
  • CompletedJune 26, 2024 at 6:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateJune 26, 2024 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateJune 25, 2024 at 6:52 PMUTC

    An application update is planned for Tuesday, June 25th, with deployment starting at 11pm ET. This release includes a few highlights: _Multi-Factor Authentication_ - Use MFA to safeguard your business against unauthorized access attempts and ensure the security of your data. - Upon release, MFA will be required for all users assigned to the Admin group to comply with PCI 4.0 standards. - Learn more about MFA [here](https://support.gingrapp.com/hc/en-us/articles/25519928123021-Multi-Factor-Authorization-MFA-for-Gingr-Accounts). _Microsoft Single Sign-on_ - This integration is designed to provide a seamless and secure login experience for users in the business portal, enhancing convenience and security for those businesses using Microsoft. - Learn more about setting up and using Microsoft Single Sign-on [here](https://support.gingrapp.com/hc/en-us/articles/25012736199309-Microsoft-Single-Sign-On-SSO-Coming-Soon). _Enhanced performance across the application to improve the user experience_ - When viewing MMS messages - When viewing Invoice details - When viewing Owner details - When viewing Reservation details - When viewing Immunizations - When creating Appointments Please review the release notes in your application after the completion of the update and reach out to the Gingr Support Team if you need any assistance.

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