Gingr App - App Access Error – Incident details

App Access Error

Resolved
Degraded performance
Started about 2 years agoLasted 3 hours 30 minutes

Affected

Web Application

Degraded performance from 11:42 AM to 3:13 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved. Please contact Gingr Support if you need any further assistance. We appreciate your patience!

  • Update
    UTC
    Update

    Our development team has identified the issue and a fix has been implemented. Our team is currently monitoring. Please contact Gingr Support if you encounter issues logging into your Gingr app.

  • Investigating
    UTC
    Investigating

    We have received reports that some users are currently experiencing an error when attempting to access their Gingr app. We are currently investigating the issue and our teams are working to address it as quickly as possible. Please contact Gingr Support for assistance if you are receiving an error when logging into your Gingr app. We will continue to provide updates.