CardConnect Integrated Terminal Service Disruption

Resolved

Degraded performance

Started over 2 years agoJuly 15, 2024Lasted 3 hours 15 minutesJuly 15, 20245:158:30 PMUTC

Affected

Payments and Credit Card Processing

Credit Card Processing

Card Connect

Updates

Resolved
July 15, 2024 at 8:30 PMUTC
Resolved
July 15, 2024 at 8:30 PMUTC
CardConnect has marked this incident as resolved. Thank you for your patience.
Update
July 15, 2024 at 5:48 PMUTC
Update
July 15, 2024 at 5:48 PMUTC
CardConnect has implemented a fix and monitoring the results. We will continue to provide updates as more information becomes available. You can follow this incident directly on their status page here: https://status.cardconnect.com/incidents/tkvs79l706dv
Investigating
July 15, 2024 at 5:15 PMUTC
Investigating
July 15, 2024 at 5:15 PMUTC
CardConnect is currently investigating a CardPointe Integrated Terminal service disruption. CardConnect has identified the issue and a fix is being implemented. We will provide updates as more information becomes available. You can follow this incident directly on their status page here: https://status.cardconnect.com/incidents/tkvs79l706dv

Gingr App - CardConnect Integrated Terminal Service Disruption – Incident details