Gingr App - Owner Icon Notes Deleting from Icon – Incident details

Owner Icon Notes Deleting from Icon

Resolved
Degraded performance
Started over 2 years agoLasted 477 hours 34 minutes
Updates
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Update
    UTC
    Update

    Our team has identified the cause of this issue and is currently testing the fix. We expect to implement the solution in the coming week.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of Owner Icons Notes being deleted from the Owner Icon after an edit is made to an Owners profile. Please contact our Support Team if you need assistance or have any additional questions. We will provide updates as more information becomes available. We appreciate your patience as we work to resolve this.