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  • Web Application

    {your_business}.gingrapp.com. If this page says operational and you cannot access your Gingr app, then please get in touch!

  • Gingr Support

    This section relates to Gingr's support services like live chat, email support, and knowledge base.

    • Email Support

      This section relates to Gingr Support's email ticket service.

    • Live Chat

      This section relates to Gingr Support's Live Chat service.

    • Phone Support

      This section relates to Gingr Support's Phone Support service.

    • Knowledge Base

      This section relates to Gingr's knowledge base and support articles.

    • Status Page

      This section relates to Gingr's Status page.

  • Gingr Website

    This is Gingr's marketing website, located at www.gingrapp.com

  • Agreements

    This section is for features and systems related to Gingr's agreement management features.

    • E-Signature Tablet

      This section relates to Gingr's e-signature tablet feature.

  • Animal Management

    This section is for features and systems related to Gingr's animal management features.

    • Animal Icons

      This section relates to Gingr's custom animal icon features.

    • Image Uploads

      This is Gingr's real-time photo upload processing service.

    • Incidents

      This section relates to Gingr's incident form and management features.

    • Immunizations

      This section relates to Gingr's immunization management features.

  • Communications

    This section is for features and systems related to Gingr's communications features like email, SMS, and Fax.

    • Real-time Notifications

      This section is related to the real-time notifications that you receive when using Gingr.

    • Report Cards

      This section relates to Gingr's Report Card sending features.

    • Email
      • Incoming Emails

        This section relates to Gingr's incoming email systems.

      • Marketing Emails

        This section relates to Gingr's integrated marketing email features.

      • Outgoing Emails

        This section is related to emails that Gingr sends to your customers on your behalf.

    • SMS
      • Incoming SMS

        This section is related to SMS messages that Gingr can receive from your customers.

      • Marketing SMS

        This section relates to Gingr's SMS marketing features.

      • Outgoing SMS

        This section is related to SMS messages that Gingr sends to your customers and employees on your behalf.

  • Calendars

    This section is for features and systems related to Gingr's calendar features.

    • Facility Calendar

      This section relates to Gingr's Facility Calendar.

    • Lodging Calendar

      This section relates to Gingr's Lodging Calendar setting and related features.

  • Client Management

    This section is for features and systems related to Gingr's client management features.

    • Loyalty Rewards

      This section relates to Gingr's loyalty rewards features.

  • Customer Portal

    This section is for features and systems related to Gingr's Customer Portal features.

  • Dashboard

    This section is for features and systems related to Gingr's Dashboard.

  • Employee Management

    This section is for features and systems related to Gingr's employee management features.

    • Checklists

      This section relates to Gingr's employee to-do list and daily checklist features.

    • Commission and Appointment Schedules

      This section relates to the Commission and appointment-related features and settings in Gingr.

    • Timeclock

      This section Relates to Gingr's timeclock and reporting features.

  • Integrations

    This section is for Gingr's various integrations and Partners such as Broadly, iDogCam, Google Maps, and PrintNode.

    • Broadly

      This section relates to Gingr's integration with Broadly.

    • Collar Labels

      This section relates to Gingr's collar label features for services like PetDetect.

    • Google

      This section relates to Gingr's integration with Google.

    • iDogCam

      This section relates to Gingr's integration with iDogCam.

    • Kisi

      This section relates to Gingr's integration with Kisi

    • PrintNode

      This section relates to Gingr's integration with PrintNode

    • SureApp

      This section relates to Gingr's integration with SureApp

  • Payments and Credit Card Processing

    This section is for features and systems related to Gingr's payment processing features like credit card processing.

    • Deposits

      This section relates to Gingr's automated and manual deposit features.

    • Credit Card Processing

      This is Gingr's integrated credit card processing feature.

      • Gingr Payments

        This section relates to integrated payment processing with Gingr Payments.

      • Card Connect

        This section relates to integrated payment processing with Card Connect.

  • Reporting

    This section relates to Gingr's reporting related features.

  • Reservations and Appointments

    This section is for features and systems related to Gingr's reservation and service management features.

    • Belongings

      This section relates to Gingr's belongings feature.

    • Capacity

      This section relates to Gingr's reservation and appointment capacity management features.

    • Feeding and Medication

      This section relates to Gingr's feeding and medication-related features and settings.

    • Hours of Operations

      This section relates to Gingr's hours of operation management features.

    • Location Rates

      This section relates to Gingr's location default rate management features for reservations and services.

    • Lodging Management

      This section relates to the assignment and management of lodgings in Gingr.

    • Pricing Rules

      This section relates to Gingr's automated pricing rule engine.

    • Reservation and Service Management

      This section relates to Gingr's reservation and service management and configuration features and settings.

    • Run Cards

      This section is related to Gingr's Run Card features

  • Shopping Cart and Point of Sale

    This section is for features and systems related to Gingr's shopping cart and point of sale features like retail and packages.

    • Coupons

      This section relates to Gingr's coupon features and settings.

    • Invoices

      This section relates to Gingr's invoicing features.

    • Open Line Items and Tips

      This section relates to Gingr's open line item and tip features.

    • Packages

      This section relates to Gingr's package/punchcard features.

    • Retail

      This section relates to Gingr's retail features.

    • Store Credit

      This section relates to store credit balances on customer accounts.

  • System and Data

    This section is for features and systems related to Gingr's databases.

    • Backups and Downloads

      This section relates to Gingr's data backup and download features.

    • Merge Data

      This section relates to Gingr's data merge features.

Upcoming Maintenance

[Scheduled] Modified Phone Support Coverage October 16, 2024 - October 18, 2024

  • Gingr Support
  • Phone Support

Gingr phone support will be unavailable October 16, 2024 - October 18, 2024. We’re still here to help via chat or email from 5 AM to 6 PM MST. We appreciate your understanding and look forward to assisting you!

Previous Incidents
No further notices from the past 7 days.