Gingr App - Notice history

### **An application update is planned for Wednesday, November 19th**. Deployment will start at 9pm MT (11pm ET) and is expected to complete within 3 hours. Some users may experience slow loading times during deployment. After the release, please review the release notes for full details and reach out to the Support team if you have any questions or require assistance. ### **Release Notes** **📝 Agreement Updates** - Resolved an issue where pet parents who were not logged in to the pet parent portal were redirected to the login page when accessing an agreement link sent via SMS. Pet parents can now open and sign agreements directly from the SMS link without needing to log in first. - Resolved an issue where agreements sent via SMS displayed the reservation type description instead of the actual agreement text when tied to specific reservation types. Customers now correctly see the intended agreement content when receiving the link via SMS. **📅 Booking Updates** - Resolved an issue that prevented pet parents from proceeding when selecting times for non-Specialist scheduled services with a frequency other than Once. Pet parents can now successfully add services when requesting bookings. - Resolved an issue in the Business Portal where reselecting the reservation end time could display hours from both the start and end dates, allowing users to select times outside the configured Hours of Operation. End times now correctly reflect only the hours for the selected end date. **🔧 Other Updates** - Resolved an issue where package subscriptions were renewing progressively later in the day for businesses with a large volume of subscriptions renewing on the same date, causing packages to be unavailable at checkout.

An application update is planned for Wednesday, November 12th. Deployment will start at 9pm MT (11pm ET) and is expected to complete within 3 hours. Some users may experience slow loading times during deployment. After the release, please review the release notes in Gingr for full details and reach out to the Support team if you have any questions or require assistance.

An application update is planned for Thursday, October 30th. Deployment will start at 9pm MT (11pm ET) and is expected to complete within 3 hours. Some users may experience slow loading times during deployment. After the release, please review the release notes in Gingr for full details and reach out to the Support team if you have any questions or require assistance.

An application update is planned for Wednesday, October 22nd starting at 11pm ET. Deployment may take up to 4 hours to complete. Some users may experience brief delays or slow loading times during deployment. Highlights of the release are included below. After the release, review the full list of updates in the Release Notes in your application. Reach out to the Gingr Support team with any questions or concerns. 👑 **Membership Updates** - **Sell Memberships Online**: Pet parents can now purchase memberships directly through the Pet Parent Portal, giving businesses an easy new way to boost sales and convenience. - **Skip Signature for $0 Memberships**: Streamline sign-ups for free memberships by making signatures optional. - **Online Special Pricing**: Membership discounts now automatically apply during online purchases to allow pet parents to take full advantage of their membership benefits. 📅 **Booking & Portal Enhancements** - Fewer clicks for pet parents with new auto-selection improvements. - Clearer headers now display pet names, reservation types, and prices. - Multiple bug fixes ensure accurate pricing, scheduling, and availability across all devices. _Pet parents using the Gingr for Pet Parents app should update via the App Store or Google Play to see the latest improvements._ 🐶 **Evaluation & Pet Profile Improvements** - Evaluation rules for Group Training Classes now enforce correctly, preventing unqualified enrollments. - Icons and evaluation results now display accurately in all views. - Fixed a few display issues with pet and owner profiles.

**An application update is planned for Wednesday, September 24th, with deployment starting at 9pm MT (11pm ET).** Deployment may take up to 3 hours to complete. This release includes key fixes and improvements. Please review the release notes in your application upon completion of the update. Reach out to the Gingr Support Team if you have any questions or need assistance.

An application update is planned for Thursday, September 11th with deployment starting at 9pm MT (11pm ET). This update resolves an issue that impacted the functionality of the legacy appointment page following the Gingr 4.3.0 release. Please reach out to the support team with any questions or concerns.

Applications will be updated starting at 8:45am MT (10:45am ET). This update resolves an issue impacting the creation of bookings that was introduced with the most recent release. Please reach out to the support team with any questions or concerns.