Gingr App - Notice history

An application update is scheduled for Wednesday, February 11th, starting at 11:00 PM ET. During this time, some users may experience lag or slow loading. For full details, review the release notes available in your application. If you need assistance, please contact Support.

Users may experience intermittent issues or delays when loading the application between 3:00 AM and 4:00 AM ET due to scheduled maintenance. We appreciate your patience as we work to improve system performance.

An application update is scheduled for Wednesday, January 28, starting at 11:00 PM ET, and is expected to take a few hours. During this time, some users may experience lag or slow loading. This release focuses on reporting improvements, accuracy, and overall reliability. Key updates include: - A new Packages Sold report showing package-level sales and revenue without manual calculations - Improved reporting by location, ensuring results align with user location access - Additional reporting fixes and enhancements - Updates to memberships, packages, invoices, owner and pet profiles, and the Pet Parent Portal For full details, please review the release notes available in your application. If you need assistance, please contact Support.

An application update is planned for Monday, January 12th with deployment starting at 11PM ET. Please review the release notes for details and reach out to Support if you need assistance.

We have scheduled an application update for Tuesday, December 16, with deployment beginning at 9:00 PM MT (11:00 PM ET). This update will resolve issues affecting employee notes and agreements that were introduced in our most recent release. After the deployment is complete, review the Release Notes within your application for full details. Reach out to Gingr Support if you need assistance.

**An application update is planned for Monday, December 15th,** with deployment starting at 9:00pm MT (11:00pm ET). Gingr 4.6.0 introduces updates designed to ease your team’s workload, remove friction from daily tasks, and set your business up for a strong start in the new year. Highlights of the release are included below. Please reach out to Gingr Support if you have any questions or require assistance. **More Flexible Way to Build Packages** Multi-Component Packages allow you to bundle credits for reservations and services into a single offering. A new configuration wizard simplifies setup and supports scheduled rate changes. These updates provide pet parents a cleaner buying experience while helping your team manage packages with less manual work. **Location-Specific Agreements** You can now assign specific locations to Agreements. When a pet parent signs, Gingr records the location automatically. This gives your team better visibility and helps ensure customers always sign what’s required for the right location. **New Option to Streamline Search Results** Multi-location teams can enable a setting that limits search results to the user’s current location. This helps staff quickly find the right owners and pets, especially during high-volume days. **More Control Over Store Credit** A new setting allows store credit to be used only at the location where it was purchased, offering clearer financial tracking across multiple sites. **Employee Notes Improvements** Employee Notes now automatically capture the user’s current location when a note is created. Notes and reports can be filtered by location, making it easier for managers and staff to understand activity across facilities. **Owner & Pet Profile Tab Updates** Owner and pet profile tabs now include an updated multi-select location field. This improves the experience across Reservations, Deposits, Invoices, Report Cards, Agreements, and other records. **More Control Over Evaluation Results** Your business can now decide whether evaluation results apply to a single location or to all locations. This gives multi-location organizations flexibility in how they track and share evaluation outcomes. **Stability Fixes Across the App** We’ve included membership corrections, pet parent portal improvements, checkout updates, and other fixes designed to smooth out daily workflows and reduce friction during your busiest season.