We are aware of an issue introduced in our latest release that is preventing the legacy version of the New Appointment page from working correctly.
**Our team is preparing a hotfix and we expect a resolution as soon as possible.** In the meantime, we recommend switching to the current version of the New Appointment page, which provides an improved booking experience.
Please see this Knowledge Base Article on making the switch: https://support.gingrapp.com/hc/en-us/articles/29474069829005-Get-Started-with-the-New-Appointment-Page-Reference
Benefits of the New Appointment Page:
- Effortlessly add new owners and pets without leaving the booking flow
- Confirm accurate appointments with a quick review of essential pet details
- Simplify scheduling by adding daycare to grooming appointments in one step
- Keep appointments running smoothly with clear drop-off and pick-up times for slot-based appointments
- Rebook favorite services in seconds with booking from history
- Stay on top of your schedule with a preview pane that helps prevent overbooking
- Boost sales and customer satisfaction by adding promotions directly to estimates
**We will post another update here once the hotfix has been released**. Thank you for your patience as we work quickly to resolve this.
