Gingr App - Applicate Update – Maintenance details

DEC16

Applicate Update

CompletedDecember 16, 2025 at 4:00 AM – 8:00 AMUTC

Affects

Web Application

Under maintenance from 4:00 AM to 8:00 AM

Updates
  • Completed
    December 16, 2025 at 8:00 AMUTC
    Completed
    December 16, 2025 at 8:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • Update
    December 16, 2025 at 4:00 AMUTC
    Update
    December 16, 2025 at 4:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • Update
    December 15, 2025 at 9:02 PMUTC
    Update
    December 15, 2025 at 9:02 PMUTC

    **An application update is planned for Monday, December 15th,** with deployment starting at 9:00pm MT (11:00pm ET). Gingr 4.6.0 introduces updates designed to ease your team’s workload, remove friction from daily tasks, and set your business up for a strong start in the new year. Highlights of the release are included below. Please reach out to Gingr Support if you have any questions or require assistance. **More Flexible Way to Build Packages** Multi-Component Packages allow you to bundle credits for reservations and services into a single offering. A new configuration wizard simplifies setup and supports scheduled rate changes. These updates provide pet parents a cleaner buying experience while helping your team manage packages with less manual work. **Location-Specific Agreements** You can now assign specific locations to Agreements. When a pet parent signs, Gingr records the location automatically. This gives your team better visibility and helps ensure customers always sign what’s required for the right location. **New Option to Streamline Search Results** Multi-location teams can enable a setting that limits search results to the user’s current location. This helps staff quickly find the right owners and pets, especially during high-volume days. **More Control Over Store Credit** A new setting allows store credit to be used only at the location where it was purchased, offering clearer financial tracking across multiple sites. **Employee Notes Improvements** Employee Notes now automatically capture the user’s current location when a note is created. Notes and reports can be filtered by location, making it easier for managers and staff to understand activity across facilities. **Owner & Pet Profile Tab Updates** Owner and pet profile tabs now include an updated multi-select location field. This improves the experience across Reservations, Deposits, Invoices, Report Cards, Agreements, and other records. **More Control Over Evaluation Results** Your business can now decide whether evaluation results apply to a single location or to all locations. This gives multi-location organizations flexibility in how they track and share evaluation outcomes. **Stability Fixes Across the App** We’ve included membership corrections, pet parent portal improvements, checkout updates, and other fixes designed to smooth out daily workflows and reduce friction during your busiest season.