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Gingr App Status Service Status
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Support
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    1. Gingr App Status
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    December 2021

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    31 December 2021

    Complete Ended: 20:00 EST - 31 December 2021

    New Year's Holiday Support Availability

    Live chat support will be offline on Friday, December 31 in recognition of the US New Year's holiday. Email tickets will be monitored during this time and ag...

    Gingr Support
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    5 Days without incident

    25 December 2021

    Complete Ended: 20:00 EST - 25 December 2021

    Holiday Support Availability

    The Gingr support team will be here for you over the upcoming holidays. Below is our support availability: Thursday 12/23: Live chat available from 5am-2pm M...

    Gingr Support
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    16 Days without incident

    08 December 2021

    Resolved Ended: 15:26 EST - 8 December 2021

    Live Chat Support Unavailable for Isolated Customers

    We have received reports from some customers who are unable to access the live chat support option. The issue appears to be isolated, as we are actively serv...

    Gingr Support
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    07 December 2021

    Resolved Ended: 18:08 EST - 7 December 2021

    App Outage and Latency

    At approximately 9:05am MST we began receiving reports of app outages and system latency. We are currently investigating the issue and working to address it ...

    Web Application
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    January 2022
    November 2021

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