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Gingr App Status Service Status
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    1. Gingr App Status
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    May 2024

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    27 May 2024

    Complete Ended: 20:00 EDT - 27 May 2024

    Support Coverage for US Memorial Day Holiday

    Live chat and phone support will be offline on Monday, May 27th in recognition of the US Memorial Day holiday. Email tickets will be monitored during this ti...

    Gingr Support
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    4 Days without incident

    22 May 2024

    Complete Ended: 01:00 EDT - 22 May 2024

    Application Update

    An application update is planned for Tuesday, May 21st, with deployment starting at 11pm ET. This release includes an update to the Promotions functionality....

    Web Application
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    1 Days without incident

    20 May 2024

    Resolved Ended: 11:21 EDT - 20 May 2024

    Recurring Subscriptions Creating Two Invoices

    We have received reports that some recurring subscriptions are generating two invoices at renewal, resulting in double charges for some pet parents. The curr...

    Shopping Cart and Point of Sale
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    10 Days without incident

    09 May 2024

    Complete Ended: 03:00 EDT - 9 May 2024

    Application Update

    An application update is planned for Wednesday, May 8th, with deployment starting at 11pm ET. With this release, we're delivering new Promotions functionali...

    Web Application
    View notice →
    1 Days without incident

    07 May 2024

    Resolved Ended: 13:35 EDT - 7 May 2024

    Reported App Outages

    At approximately 8:35am MDT we began receiving reports that some Gingr customers are unable to access their applications. Our development team is currently i...

    Web Application
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    June 2024
    March 2024

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