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Gingr App Status Service Status
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    1. Gingr App Status
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    September 2024

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    18 September 2024

    Complete Ended: 03:00 EDT - 18 September 2024

    Application Update

    An application update is planned for Tuesday, September 17th, with deployment starting at 11pm ET. Please review the release notes in your application upon ...

    Web Application
    View notice →
    6 Days without incident

    11 September 2024

    Resolved Ended: 11:24 EDT - 11 September 2024

    Booking Issue in Customer Portal

    We are currently investigating an issue where pet parents encounter an incomplete agreement popup and password mismatch error when attempting to book a new a...

    Customer Portal
    View notice →
    8 Days without incident

    02 September 2024

    Complete Ended: 20:00 EDT - 2 September 2024

    Support Coverage for US Labor Day Holiday

    Live chat and phone support will be offline on Monday, September 2 in recognition of the US Labor Day holiday. Email tickets will be monitored during this ti...

    Gingr Support
    View notice →
    October 2024
    August 2024

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