Gingr App - Notice history

All systems operational

Web Application - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Gingr Support - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Gingr Website - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Customer Portal - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Dashboard - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Reporting - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Notice history

View current status

May 2025

MAY29
Application Update
CompletedMaintenance3 hours
  • CompletedMay 29, 2025 at 6:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateMay 29, 2025 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateMay 28, 2025 at 5:04 PMUTC

    An application update is planned for Wednesday, May 28th, with deployment starting at 9pm MT. Deployment may take up to 3 hours to complete. Some users may experience brief periods of lag or slow load times during the deployment window. Please review the release notes in your application upon completion of the update and reach out to the Gingr Support Team if you have any questions or need assistance.

CardConnect Terminal Disruption
ResolvedDegraded performance52 hours 27 minutes
  • ResolvedUTC

    We've now resolved the incident. Thanks for your patience.

  • UpdateUTC

    If you are continuing to experience connectivity issues with your CardConnect terminal, please power cycle the device by following these instructions: - **Ingenico Terminals**: To perform a hard reboot, press and hold the .,#* key and < (yellow key) simultaneously until the device powers off. To re-start the terminal, press and hold the green button for 1-3 seconds. - **Clover Flex Terminals**: To reset the terminal, hold the power button for 30-60 seconds until the Clover logo appears. - **Clover Mini Terminals**: To reset a Clover Mini terminal, open the back panel to access the receipt paper compartment. Remove the receipt paper roll. Press and hold the green reset button for approximately 30 seconds until the Clover logo appears on the device's display. Replace the receipt paper roll and close the back panel. If you are still unable to connect to the terminal, please contact Gingr Customer Support for assistance by chatting in, emailing support@gingrapp.com, or call us at (888)503-4647.

  • InvestigatingUTC

    We have received reports that CardConnect terminals may not be connecting correctly to Gingr. We are looking into this with urgency and will update this Status page with additional information. Thank you for your patience while we work with CardConnect to resolve this.

MAY8
Application Update
CompletedMaintenance3 hours
  • CompletedMay 08, 2025 at 6:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateMay 08, 2025 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateMay 06, 2025 at 8:04 PMUTC

    An application update is planned for Wednesday, May 7th, with deployment starting at 9pm MT. Deployment may take up to 3 hours to complete. Some users may experience brief periods of lag or slow load times during the deployment window. Please review the release notes in your application upon completion of the update and reach out to the Gingr Support Team if you have any questions or need assistance.

Apr 2025

No notices reported this month

Mar 2025

MAR20
Application Update
CompletedMaintenance3 hours
  • CompletedMarch 20, 2025 at 6:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateMarch 20, 2025 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateMarch 18, 2025 at 6:12 PMUTC

    An application update is planned for Wednesday, March 19th, with deployment starting at 9pm MT. Deployment may take up to 3 hours to complete. Some users may experience brief periods of lag or slow load times during the deployment window. Please review the release notes in your application upon completion of the update and reach out to the Gingr Support Team if you have any questions or need assistance.

MAR3
Application Update
CompletedMaintenance3 hours
  • CompletedMarch 03, 2025 at 7:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • UpdateMarch 03, 2025 at 4:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • UpdateFebruary 28, 2025 at 10:58 PMUTC

    An application update is planned for Sunday, March 2nd, with deployment starting at 9pm MT. Deployment may take up to 4 hours to complete. Some users may experience brief periods of lag or slow load times during the deployment window. Please review the release notes in your application upon completion of the update and reach out to the Gingr Support Team if you have any questions or need assistance.

Previous

Mar 2025 to May 2025

Next

© 2026 Gingr, a TogetherWork brand. All rights reserved.
Terms of Service Privacy Policy US Supplemental Privacy Policy