Editing a Reservation's Date(s) Does Not Check the New Date's Hours of Operation

Resolved
Resolved

At approximately 9:16 pm MT, our development team completed a release to fix this issue. Thanks for your patience.

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Identified

Frequency: Low

Description: When editing a reservation's start and/or end date, the system will not provide an error if the original start and end time fall outside of the new date's hours of operation. This can result in a scheduled end time that is outside of the allowed start and end times for that date/day of the week.

Example: My facility normally closes at 7 pm, but on Sundays, we close at 5 pm. I edited a reservation that was supposed to end and pick up on Saturday at 6:30 pm to end on Sunday. I did not select a new end time for Sunday. I saved the changes and now the reservation is scheduled to end and pick up at 6:30 pm on Sunday even though that is after our closing time. I can edit the reservation and choose an appropriate time.

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Began at:

Affected components
  • Reservations and Appointments
    • Hours of Operations