Resolved

Yesterday evening, Gingr's development team took several actions in an effort to rectify this performance issue. We believe that we've now resolved the incident and will monitor closely throughout the day today. Thanks for your patience.

Recovering

At this time the reporting apps are operating normally. Our team is continuing to monitor. If you experience performance or connectivity issues with your Gingr app then reach out to our support team.

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Investigating

Our team has received reports that some apps are running slowly or timing out. Our team is investigating. Another update in 15 minutes.

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Recovering

At this time, all reporting apps are working as expected. If you experience any issues, contact our support team.

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Update: Apps who have reported this issue to our support team have begun to see an improvement in speed and connectivity. Our team is continuing to investigate and monitor. If you experience an app slow down, report it to our support team.

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Investigating

Frequency: Moderate

Description: Certain apps are experiencing slow performance. Our team is investigating. Another update in 15 minutes.

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Began at:

Affected components
  • Web Application