Numbers on Sales Tax Report Do Not Total Correctly

We've now resolved the incident. The fix for this is historical and does not require any action from you.

Frequency: Moderate to high

Description: In certain tax scenarios, the totals on the report in the Summary will not match the totals listed on the bottom section of the report that lists each invoice. The first column in the summary is labeled "Subtotal Charges" but the number listed there is the subtotal + the tax charged. There are also issues with some non-exempt items being listed in the "Exempt Charges" section.

Example: My state requires that I collect tax on all sellable services and items for my location. I have confirmed that my tax settings are correctly configured in Gingr, but when I run the sales tax report, some of the numbers in the Summary section do not match with the corresponding totals in the details section below. However, I can still use the Revenue by Date report and End of Day report to gather my tax information for the state.