Application Feature Updates

At approximately 9:17 pm MST, our development team completed an application update containing the following items (note that high priority issues which were independently listed on our status page are not listed here). If you are experiencing an issue, then reach out to our support team.

• Added a “# Items” column to the “Charges by Type” section of the Revenue by Date report to show the quantity of an item charged in a date range.

• Added a new way for Gingr to remember the total change due for a payment method to display on the “Checkout Complete” pop-up window.

• Fixed an issue where multiple pets in a family who were being checked in using the “quick check-in” tool would have separate invoices created. Now they will all be on one invoice.

• Added the number of package credits remaining to an invoice if a package credit is redeemed.

• Added the total balance of open invoices and the total balance of store credit to the invoice display. The amounts shown reflect the account totals at the moment in time which the invoice was checked out through the shopping cart. This improvement only affects new invoices checked out after this release.

• Fixed an issue where an incorrect error would display if an employee tried to send a customer an email and the customer is opted out of email communications.

• Added the ability to edit the date and time stamps on non-credit card payments.

• Fixed an issue where reservations who’s total was 00.00 as the result of being fully discounted by a package credit were showing up in the “No Account Code Set” section of the Revenue by Date and End of Day reports even if account codes were assigned to the reservation.

• Fixed an issue where, if a deposit and an invoice shared the same ID in the database, the system would incorrectly display the payment totals for the invoice on the owner details page

• Fixed an issue where some customers would sporadically see a string of code when adding an open invoice to the shopping cart from the “View Open Invoices” page.

• Fixed an issue where the shopping cart would occasionally assign itself to the wrong owner when multiple items from different owners were added to the shopping cart.

• Fixed an issue where adding a customer to an active campaign from the “View All Owners” page would not add the selected owner.

• Fixed an issue with sorting on the Reservations by Owner report.

• Fixed an issue with payment total calculations issue for estimates with multiple pets on the reservation where the totals would occasionally not sum properly.

• Fixed an issue with the export of the Belongings Report where it would not export the data shown on the report in Gingr.

• Fixed an issue where deposit refunds could show as a positive number on the export of the Revenue by Date report.

• Added additional information to the commission report to show service prices before and after being discounted by a package credit or coupon. The commission amount still calculates based on the original price.

• Fixed an issue where bulk canceling reservations would not properly zero out the charges on the invoices of the canceled reservations

• Fixed an issue that could allow for two users to check out the same reservation if they were doing it at the same time.

• Fixed an issue where the “Download V Cards” button was missing on the “View All Owners” page.

• Fixed an issue where the “print invoice” icon was not working on the “checkout complete” pop-up window in the shopping cart.