Degraded App Performance

Resolved

Degraded performance

Started over 2 years agoJanuary 25, 2024Lasted 27 hours 35 minutesJanuary 25, 20242:01 PMJanuary 26, 20245:36 PMUTC

Affected

Web Application

Updates

Resolved
January 26, 2024 at 5:36 PMUTC
Resolved
January 26, 2024 at 5:36 PMUTC
This issue has been resolved. We appreciate your patience.
Update
January 25, 2024 at 4:37 PMUTC
Update
January 25, 2024 at 4:37 PMUTC
We've fixed the core issue, and our team is monitoring.
Update
January 25, 2024 at 4:04 PMUTC
Update
January 25, 2024 at 4:04 PMUTC
The app performance issue has been identified and a fix is being worked on. We will provide an additional update within the next 30 minutes.
Update
January 25, 2024 at 3:34 PMUTC
Update
January 25, 2024 at 3:34 PMUTC
We've confirmed there is a problem, we're working to resolve it.
Update
January 25, 2024 at 3:01 PMUTC
Update
January 25, 2024 at 3:01 PMUTC
At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is continuing to investigate this issue and we will provide an additional update within the next 30 minutes.
Update
January 25, 2024 at 2:33 PMUTC
Update
January 25, 2024 at 2:33 PMUTC
At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is continuing to investigate this issue and we will provide an additional update within the next 30 minutes.
Investigating
January 25, 2024 at 2:01 PMUTC
Investigating
January 25, 2024 at 2:01 PMUTC
At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is actively investigating the issue and we will provide an additional update within the next 30 minutes.

Gingr App - Degraded App Performance – Incident details

Experiencing partial outage

Degraded App Performance