Gingr App - Degraded App Performance – Incident details

Degraded App Performance

ResolvedDegraded performance27 hours 35 minutes

Affected

Web Application

Degraded performance from 2:01 PM to 5:36 PM

  • ResolvedUTC

    This issue has been resolved. We appreciate your patience.

  • UpdateUTC

    We've fixed the core issue, and our team is monitoring.

  • UpdateUTC

    The app performance issue has been identified and a fix is being worked on. We will provide an additional update within the next 30 minutes.

  • UpdateUTC

    We've confirmed there is a problem, we're working to resolve it.

  • UpdateUTC

    At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is continuing to investigate this issue and we will provide an additional update within the next 30 minutes.

  • UpdateUTC

    At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is continuing to investigate this issue and we will provide an additional update within the next 30 minutes.

  • InvestigatingUTC

    At approximately 6:30am MST we began receiving intermittent reports of degraded performance in some Gingr applications. Our team is actively investigating the issue and we will provide an additional update within the next 30 minutes.