Gingr App - Application Update – Maintenance details

JAN9

Application Update

CompletedJanuary 09, 2025 at 4:00 AM – 7:00 AMUTC

Affects

Web Application

Under maintenance from 4:00 AM to 7:00 AM

Updates
  • Completed
    January 09, 2025 at 7:00 AMUTC
    Completed
    January 09, 2025 at 7:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • Update
    January 09, 2025 at 4:00 AMUTC
    Update
    January 09, 2025 at 4:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • Update
    January 07, 2025 at 7:28 PMUTC
    Update
    January 07, 2025 at 7:28 PMUTC

    **An application update is planned for Wednesday, January 8th**, with deployment starting at 11pm ET. This release resolves the issue that prevents pet parents from signing agreements when requesting bookings in the customer portal. Please reach out to the [**Gingr Support Team**](https://support.gingrapp.com/hc/en-us/articles/30208556560781-Contact-Support-How-To) if you have any questions or need assistance.