Gingr App - Gingr Database Error – Incident details

Gingr Database Error

Resolved
Degraded performance
Started 5 months agoLasted 94 hours 28 minutes

Affected

Web Application

Degraded performance from 6:52 PM to 5:21 PM

Updates
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Monitoring
    UTC
    Monitoring

    We've fixed the core issue, and our team is monitoring.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of users receiving a Gingr Database error upon login affecting a limited scope of customers. If you are experiencing errors, please reach out to support.