Dashboard Tab Inconsistency & User Session Logouts

Resolved

Degraded performance

Started almost 3 years agoNovember 03, 2023Lasted 821 hours 45 minutesNovember 03, 20236:33 PMDecember 08, 202312:18 AMUTC

Affected

Dashboard

Updates

Resolved
December 08, 2023 at 12:18 AMUTC
Resolved
December 08, 2023 at 12:18 AMUTC
We are pleased to share that this issue has now been resolved. We appreciate your patience.
Investigating
November 03, 2023 at 6:33 PMUTC
Investigating
November 03, 2023 at 6:33 PMUTC
We are investigating reports where if a user in the Dashboard Expected tab opens an additional browser tab, they may see data copied from the Expected tab into other Dashboard tabs (Checked In, Requested, etc.). Refreshing the page should immediately correct the display. Additionally, we are investigating reports of users being logged out of sessions due to inactive tabs. Until these display issues are resolved, it is advised to use a single browser tab to navigate the app.

Gingr App - Dashboard Tab Inconsistency & User Session Logouts – Incident details