Gingr App - Issue saving Owner/Animal profile changes and viewing 2-way SMS – Incident details

Issue saving Owner/Animal profile changes and viewing 2-way SMS

ResolvedDegraded performance33 minutes

Affected

  • ResolvedUTC

    At approximately 8:09 am MT we received reports that specific apps were receiving errors saving changes to owner and animal profiles. These apps also reported that they were not able to view conversations in the 2-way SMS view when they had that subscription option enabled. At approximately 8:42 am MT, our development team released a change that resolved this issue. Our team is monitoring. If you experience these issues then reach out to our team.