In recent months, our team has been working hard to address the email-related challenges that have surfaced within the Gingr application for some customers. This was a complex problem that required substantial allocation of resources in order to reach a resolution.
Today, we are proud to report that we have deployed a fix to this issue, and our testing has confirmed that emails are now sending as expected across the platform. We will continue to monitor our logs for any irregularity, however at this time we are confident that the issue has been effectively resolved.
We recognize the significant impact this has had for those valued customers affected by this, and understand that having consistent emails is an invaluable asset to your business. We extend our sincerest gratitude for your patience and understanding throughout the troubleshooting process. We are dedicated to helping every pet-care business thrive, and will continue to focus on stability and advancement of the Gingr platform. We appreciate your business and your trust in our services.
