Gingr App - Tips Report: Incorrect Historical Tips Appearing in Date Range – Incident details

Tips Report: Incorrect Historical Tips Appearing in Date Range

ResolvedDegraded performance17 hours 4 minutes

Affected

Reporting

Degraded performance from 9:40 PM to 2:44 PM

  • ResolvedUTC

    This was fixed at 3:30 am Pacific time. This has been resolved. Thank you for your patience while we corrected this.

  • InvestigatingUTC

    Following a recent software update, the Tips Report may display tip amounts from past years within your selected date range, causing totals to appear higher than expected. The Revenue by Date report is not affected. We are actively working on deploying a fix for this by 3:00 AM EST 07/29/2026.