Tips Report: Incorrect Historical Tips Appearing in Date Range

Resolved

Degraded performance

Started 3 months agoJuly 28, 2026Lasted 17 hours 4 minutesJuly 28, 20269:40 PMJuly 29, 20262:44 PMUTC

Affected

Reporting

Updates

Resolved
July 29, 2026 at 2:44 PMUTC
Resolved
July 29, 2026 at 2:44 PMUTC
This was fixed at 3:30 am Pacific time. This has been resolved. Thank you for your patience while we corrected this.
Investigating
July 28, 2026 at 9:40 PMUTC
Investigating
July 28, 2026 at 9:40 PMUTC
Following a recent software update, the Tips Report may display tip amounts from past years within your selected date range, causing totals to appear higher than expected. The Revenue by Date report is not affected. We are actively working on deploying a fix for this by 3:00 AM EST 07/29/2026.

Gingr App - Tips Report: Incorrect Historical Tips Appearing in Date Range – Incident details