Gingr App - Unexpected Emails – Incident details

All systems operational

Show current status

Unexpected Emails

ResolvedDegraded performance39 hours 52 minutes

Affected

Communications

Degraded performance from 11:39 PM to 3:31 PM

Email

Degraded performance from 11:39 PM to 3:31 PM

Marketing Emails

Degraded performance from 11:39 PM to 3:31 PM

Outgoing Emails

Degraded performance from 11:39 PM to 3:31 PM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    All necessary action steps have been taken to mitigate this issue and we are monitoring to ensure it is fully resolved.

  • InvestigatingUTC

    Our team is currently investigating reports of emails unrelated to Gingr being sent through our in-app email provider. If you receive reports of pet parents receiving unexpected emails please forward to our support team at support@gingrapp.com. We will provide additional updates as more information becomes available.

© 2026 Gingr, a TogetherWork brand. All rights reserved.
Terms of Service Privacy Policy US Supplemental Privacy Policy