Gingr App - Temporary SMS Interuption – Incident details

Temporary SMS Interuption

Resolved
Degraded performance
Started over 6 years agoLasted 12 minutes

Affected

Communications

Degraded performance from 6:28 PM to 6:40 PM

SMS

Degraded performance from 6:28 PM to 6:40 PM

Incoming SMS

Degraded performance from 6:28 PM to 6:40 PM

Marketing SMS

Degraded performance from 6:28 PM to 6:40 PM

Outgoing SMS

Degraded performance from 6:28 PM to 6:40 PM

Updates
  • Resolved
    UTC
    Resolved

    Starting at 12:28pm MST text messages automatically triggered or sent manually through the 2-way SMS feature failed to deliver to customers. This issue was resolved at 12:40pm MST and SMS services have resumed standard functionality. If you continue to experience issues or have any questions, please contact our support team at support@gingrapp.com.