App Access Issue

Resolved

Degraded performance

Started about 5 years agoAugust 17, 2021Lasted 30 minutesAugust 17, 20215:205:50 PMUTC

Affected

Web Application

Updates

Resolved
August 17, 2021 at 5:50 PMUTC
Resolved
August 17, 2021 at 5:50 PMUTC
Access to all applications has been confirmed to be fully restored. Thank you for your patience.
Update
August 17, 2021 at 5:31 PMUTC
Update
August 17, 2021 at 5:31 PMUTC
Access to all applications is now restored. We will continue to monitor to ensure the issue is fully resolved.
Investigating
August 17, 2021 at 5:20 PMUTC
Investigating
August 17, 2021 at 5:20 PMUTC
We are currently investigating an issue that is causing some customers to be unable to access their Gingr application. Our developers are working to resolve the issue as quickly as possible. We will provide an update as soon as more information is available.

Gingr App - App Access Issue – Incident details