Gingr App - Application Update – Maintenance details

MAY28

Application Update

CompletedMay 28, 2026 at 3:00 AM – 7:00 AMUTC

Affects

Web Application

Under maintenance from 3:00 AM to 7:00 AM

Updates
  • Completed
    May 28, 2026 at 7:00 AMUTC
    Completed
    May 28, 2026 at 7:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • In progress
    May 28, 2026 at 3:00 AMUTC
    In progress
    May 28, 2026 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • Planned
    May 27, 2026 at 6:12 PMUTC
    Planned
    May 27, 2026 at 6:12 PMUTC

    **An application update is planned for the evening of Wednesday, May 27th.** Deployment is scheduled to begin at 11:00 PM ET and is expected to last several hours. During this maintenance window, some users may experience brief periods of slow loading times or temporary service disruptions. **What's Changing** This release introduces **automated Credit Card Surcharging** for eligible U.S.-based Gingr Payments merchants, allowing businesses to automatically recover up to 3% in credit card processing costs across supported payment channels. Additional updates include improvements to memberships administration and reporting, enhanced location-based access controls for delegated admin users, and fixes related to reservation history visibility and owner transfer permissions within pet profiles. **Release Notes & Support** Review the Release Notes in your application for full details. Please reach out to the Support Team if you have questions or need assistance.