Potential CardConnect Issues - Incident details - Gingr App - Status

Potential CardConnect Issues

Resolved

Degraded performance

Started over 6 years agoJune 23, 2020Lasted 6 minutesJune 23, 20203:333:40 PMUTC

Affected

Payments and Credit Card Processing

Deposits

Credit Card Processing

Gingr Payments

Card Connect

Updates

Resolved
June 23, 2020 at 3:40 PMUTC
Resolved
June 23, 2020 at 3:40 PMUTC
Our monitoring systems say that CardConnect is back online and fully functional.
Investigating
June 23, 2020 at 3:33 PMUTC
Investigating
June 23, 2020 at 3:33 PMUTC
Our monitoring systems have alerted to a possible issue with CardConnect. Gingr's teams are now investigating. We will post additional information when available.