Gingr App - Potential CardConnect Issues – Incident details

Potential CardConnect Issues

ResolvedDegraded performance6 minutes

Affected

Payments and Credit Card Processing

Degraded performance from 3:33 PM to 3:40 PM

Deposits

Degraded performance from 3:33 PM to 3:40 PM

Credit Card Processing

Degraded performance from 3:33 PM to 3:40 PM

Gingr Payments

Degraded performance from 3:33 PM to 3:40 PM

Card Connect

Degraded performance from 3:33 PM to 3:40 PM

  • ResolvedUTC

    Our monitoring systems say that CardConnect is back online and fully functional.

  • InvestigatingUTC

    Our monitoring systems have alerted to a possible issue with CardConnect. Gingr's teams are now investigating. We will post additional information when available.