Images Failing to Load for Report Cards and Pet Profiles

Affected

Communications

Report Cards

ResolvedJune 13, 2025 at 1:40 PMUTC
This incident is now resolved. Thanks for your patience.
UpdateJune 12, 2025 at 8:37 PMUTC
We've confirmed that the reported issues are due to a Google Cloud outage. Users may be unable to upload and download files and images at this time. Thank you for your patience while this is resolved.
InvestigatingJune 12, 2025 at 7:41 PMUTC
We have received reports that images in report cards and some animal profiles are failing to load. This appears to be due to a Google outage. We will update this status page as we know more. Please also feel free to follow Google's Status page for updates: https://status.cloud.google.com/ Thank you for your patience.

Gingr App - Images Failing to Load for Report Cards and Pet Profiles – Incident details