Gingr App - Degraded App Performance – Incident details

This issue has been resolved. We appreciate your patience.

Our team has identified the root cause of the intermittent degraded performance and has mitigated the issue. We are actively working on implementing a permanent fix to prevent the issue from reoccurring. We will provide additional updates as more information becomes available.

Our team has made several changes today to mitigate the connectivity issues. We are continuing to monitor and address issues as they arise while working to implement a permanent fix. We will provide additional updates as more information becomes available.

Within the last 10 minutes we received isolated reports of this issue occurring again, and immediately took mitigating actions to resolve the issue. We are continuing to monitor.

Performance appears to have stabilized across all affected apps. We will continue to monitor to ensure the issue is fully resolved.

We are beginning to see performance improvement across affected applications and are continuing to monitor the issue.

Our team has identified an issue related to the degraded performance and is working to take some mitigating actions. This may result in a maximum of 5 minutes of downtime for all customers. We will provide another update within the next 30 minutes.