Reported SMS Interruption

Affected

Communications

SMS

Incoming SMS

Marketing SMS

Outgoing SMS

ResolvedSeptember 21, 2022 at 4:35 PMUTC
We've now resolved the incident regarding the SMS issues within Gingr apps. Thanks so much for your patience.
UpdateSeptember 21, 2022 at 2:18 PMUTC
The development team has deployed a fix for the SMS functionality issues Gingr apps were experiencing. They are now monitoring to ensure resolution.
UpdateSeptember 21, 2022 at 1:30 PMUTC
Our development team has identified the issue with SMS functionality within Gingr apps. They are currently working to resolve the issue.
InvestigatingSeptember 21, 2022 at 1:16 PMUTC
At approximately 6:43 AM MST on Wednesday, September 21, 2022, we began receiving reports of issues with the SMS feature within Gingr apps. Our teams are investigating the issue and will provide updates as they are available.

Gingr App - Reported SMS Interruption – Incident details