Gingr App - SMS Messages Not Sending to Some Clients – Incident details

We have been able to confirm that SMS messages are continuing to be sent correctly and this issue has been resolved. If you are still experiencing any problems with sending or receiving SMS messages, please contact our support team for assistance.

At this time SMS messages are continuing to send correctly. We will continue to monitor performance through tomorrow to ensure that the issue is fully resolved. Thank you for your patience.

We are beginning to see recovery in SMS messages being delivered. Our team is continuing to monitor the situation.

This issue has been reopened, as we have received reports of SMS messages once again not sending correctly for some clients this morning. We are actively working with our SMS provider to resolve the issue as quickly as possible. We will provide an additional update as soon as more information is available.

This issue has now been resolved and SMS messages are once again sending correctly. Thank you for your patience.

We are working with our SMS provider to address the issue as quickly as possible. We will provide additional updates as we learn more. Thank you for your patience.