Gingr App - Reported App Outages – Incident details

Reported App Outages

ResolvedDegraded performance2 hours 46 minutes

Affected

Web Application

Degraded performance from 2:48 PM to 5:35 PM

  • ResolvedUTC

    This issue is now resolved. Thank you for your patience while our team worked to resolve this.

  • UpdateUTC

    Our development team has implemented a fix and we are seeing improvement in impacted Gingr apps. We will be monitoring closely to ensure the issue is fully resolved.

  • InvestigatingUTC

    At approximately 8:35am MDT we began receiving reports that some Gingr customers are unable to access their applications. Our development team is currently investigating to resolve the outage as quickly as possible. We will provide additional updates as more information becomes available.