Gingr App - Application Update – Maintenance details

OCT18

Application Update

CompletedOctober 18, 2023 at 3:00 AM – 7:00 AMUTC

Affects

Web Application

Under maintenance from 3:00 AM to 7:00 AM

Updates
  • Completed
    October 18, 2023 at 7:00 AMUTC
    Completed
    October 18, 2023 at 7:00 AMUTC

    The maintenance is now complete. Thanks for your patience.

  • Update
    October 18, 2023 at 3:00 AMUTC
    Update
    October 18, 2023 at 3:00 AMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • Update
    October 17, 2023 at 2:25 PMUTC
    Update
    October 17, 2023 at 2:25 PMUTC

    An application update is planned for Tuesday, October 17th with deployment starting at 11:00pm ET (9:00pm MT). This release focuses on the pet parent experience with updates to Customer Portal 2.0, Gingr for Pet Parents mobile app, and Gingr PreCheck. This release also includes updates to the business portal to support operational efficiency. Upon completion of the update, please review the release notes in your application and reach out to our Support Team if you need any assistance.