Gingr App - Display of Notices on the Facility Calendar – Incident details

Display of Notices on the Facility Calendar

Resolved
Degraded performance
Started 6 months agoLasted 166 hours 11 minutes

Affected

Calendars

Degraded performance from 2:54 PM to 1:06 PM

Facility Calendar

Degraded performance from 2:54 PM to 1:06 PM

Updates
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Update
    UTC
    Update

    This issue will be fixed in a release planned for the night of Wednesday, May 13th. Thank you for your patience.

  • Identified
    UTC
    Identified

    We are currently investigating an issue affecting the display of Notices on the Facility Calendar following our most recent release. Some users may no longer see Notices unless they are explicitly tagged. Previously, Notices were visible to all users regardless of tagging. Our team is actively working to identify the root cause and restore expected visibility. If you are unable to locate a Notice, please contact Support for assistance. We will continue to provide updates here as more information becomes available.