Gingr App - Recurring and Additional Date Reservations Cannot Be Created on Business Side – Incident details

We have received reports that recurring reservations cannot be booked from the business side of Gingr either by selecting “Add Recurring Dates” or “Add Another Reservation”. Customers can still create recurring reservations on the Customer Portal, so the recommended workaround is to impersonate the customer's account and create the reservations on their behalf. Recurring and additional appointments are not affected. Our developers have identified the issue and are working to resolve this. We will provide additional updates as they become available.