Gingr Support Help Center Scheduled Maintenance

Updates

Completed
March 04, 2021 at 6:59 PMUTC
Completed
March 04, 2021 at 6:59 PMUTC
Our support help center maintenance updates have now been completed successfully. Live chat and email support are fully back online at this time and the My Tickets view is once again available. Thank you for your patience!
Update
March 04, 2021 at 6:06 PMUTC
Update
March 04, 2021 at 6:06 PMUTC
Our support help center including live chat will be offline from 11:30am to approximately 12:00pm MST as our teams work to complete final maintenance updates. Tickets can still be submitted during this time if needed by sending an email directly to support@gingrapp.com. We appreciate your patience!
Update
March 04, 2021 at 12:19 PMUTC
Update
March 04, 2021 at 12:19 PMUTC
The scheduled support help center maintenance is ongoing at this time. Live chat and email support are available however please be aware of the following: - At this time you may see a department dropdown when using live chat; please ensure that Gingr & Rev Pets Support is selected - When submitting a ticket please enter the email address used to log in to Gingr - The My Tickets view in the help center is temporarily unavailable Our teams are working to complete the maintenance and we will provide additional updates on progress.
Update
March 04, 2021 at 12:00 PMUTC
Update
March 04, 2021 at 12:00 PMUTC
The maintenance is now complete. Thanks for your patience.
Update
March 04, 2021 at 8:40 AMUTC
Update
March 04, 2021 at 8:40 AMUTC
The scheduled support help center maintenance is ongoing at this time. Live chat and email support are available however please be aware of the following: - At this time you may see a department dropdown when using live chat; please ensure that Gingr & Rev Pets Support is selected - When submitting a ticket please enter the email address used to log in to Gingr - The My Tickets view in the help center is temporarily unavailable Our teams are working to complete the maintenance and we will provide additional updates on progress.
Update
March 04, 2021 at 2:00 AMUTC
Update
March 04, 2021 at 2:00 AMUTC
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Update
March 03, 2021 at 5:29 PMUTC
Update
March 03, 2021 at 5:29 PMUTC
Gingr's help center for customer support will undergo scheduled maintenance tonight from approximately 7:00pm to 5:00am MST. We do not anticipate any disruption to our live chat and email support options during our standard business hours. We will provide additional updates should that change.

Gingr App - Gingr Support Help Center Scheduled Maintenance – Maintenance details

All systems operational