Gingr Support Live Chat Offline

Resolved

Degraded performance

Started over 5 years agoJune 10, 2021Lasted 2 hours 33 minutesJune 10, 202110:42 PMJune 11, 20211:15 AMUTC

Updates

Resolved
June 11, 2021 at 1:15 AMUTC
Resolved
June 11, 2021 at 1:15 AMUTC
Live chat has been restored and is expected to be available for normal support hours beginning tomorrow at 5:00am MST. Thank you for your patience!
Investigating
June 10, 2021 at 10:42 PMUTC
Investigating
June 10, 2021 at 10:42 PMUTC
At approximately 2:23 pm our support system provider, ZenDesk began experiencing system issues with live chat features. At this time, customers may not be able to access live chat support with the Gingr support team. Additional updates to come. For immediate support please email support@gingrapp.com.

Gingr App - Gingr Support Live Chat Offline – Incident details