Possible Customer Portal and Payment delays/ outages

Resolved
Resolved

CloudFlare has now resolved the incident. Thanks for your patience.

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Sam Stephenson
Identified

We are currently monitoring an outage with our technology partner, Cloudflare, that may impact performance and accessibility of the customer portal and payment services. Users may experience slower load times or intermittent access issues. This disruption may also affect certain integrated partner services, including Gingr Payments (Stripe) and CardConnect, and/or related APIs or webhooks. Our team is actively tracking Cloudflare’s status and will provide updates as services stabilize or you can find information here https://www.cloudflarestatus.com/. Thank you for your patience as we work to minimize impact.

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Sam Stephenson
Began at:

Affected components
  • Customer Portal
  • Payments and Credit Card Processing
    • Deposits
    • Credit Card Processing
      • Gingr Payments
      • Card Connect