At approximately 9:30 pm MT, our development team completed an application update containing the following items (note that high priority issues which were independently listed on our status page are not listed here). If you are experiencing an issue, then reach out to our support team.
-Added the Specialists’ name on the Dashboard and Facility Calendar Details pages next to the additional service that they are assigned to so that staff can easily see which specialist the service is for. This will now show in any of the places in the app that use this component (ex. the Print Checkins report found on the calendar details page and the Reservations by Date/Date Range reports.)
-Added the ability to “un-complete” a service that has been completed. This can be done from the dashboard, edit service window, appointment card, and services by date report for any services that have not yet been checked out. The service completion checkmark is now a checkbox and can be checked or unchecked by users.
-Resolved an issue where a new invoice would be created for a reservation created prior to August 2019 if the user tried to view the receipt for it’s deposit. This will now properly redirect the user to just the deposit receipt.
-Resolved an issue with the Sales Commission report where retail items added to the shopping cart but not checked out would display on the report even though they did not belong to a completed invoice.
-Improved the Left-hand Navigation: Reservations Icon » Deposits page to add a check to see if a deposit in the list has already been paid, preventing the user from paying the same deposit twice.
-Resolved an issue with exporting the View all Reservations report that prevented the page from exporting data for apps with a large number of reservations
-Resolved an issue where users would experience endless load times on the Facility Calendar caused by the system recording null slots amounts for an appointment when merging duplicate animal records
-Resolved a display issue where multiple pets sharing the same lodging for a reservation would not display the combined weight/number of animals for the lodging when viewing this from the View Reservation Details page
-Added the ability to change a reservations’ cancellation reason using v2 owner details page format
-Resolved an issue that was preventing a Return Reason from actually being stored in the database when processing a refund. Return reasons will now be stored for refunds placed after April 2nd, 2020.
-Resolved an issue that would allow a pet parent to buy a retail item that is out of stock on the customer portal. There is now a Retail Item setting (found in Admin » Retail) that can optionally allow this to be overridden if the item isn’t stock dependent (ex. training programs, giftcards). This setting was delivered to all apps as disabled for all retail items, so upon release, any retail items in your inventory where the stock amount entered in Gingr is NULL, 0, or negative will not display on the customer portal for sale.
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