Issue with Legacy Version of the New Appointment Page

We've now resolved the incident. Thanks for your patience.

We are aware of an issue introduced in our latest release that is preventing the legacy version of the New Appointment page from working correctly.

Our team is preparing a hotfix and we expect a resolution as soon as possible. In the meantime, we recommend switching to the current version of the New Appointment page, which provides an improved booking experience.

Please see this Knowledge Base Article on making the switch: https://support.gingrapp.com/hc/en-us/articles/29474069829005-Get-Started-with-the-New-Appointment-Page-Reference

Benefits of the New Appointment Page:

• Effortlessly add new owners and pets without leaving the booking flow
• Confirm accurate appointments with a quick review of essential pet details
• Simplify scheduling by adding daycare to grooming appointments in one step
• Keep appointments running smoothly with clear drop-off and pick-up times for slot-based appointments
• Rebook favorite services in seconds with booking from history
• Stay on top of your schedule with a preview pane that helps prevent overbooking
• Boost sales and customer satisfaction by adding promotions directly to estimates

We will post another update here once the hotfix has been released. Thank you for your patience as we work quickly to resolve this.