Modified Holiday Support Coverage

3 days and 13 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

The Gingr support team will have modified support hours as follows over the upcoming US Christmas and New Year's holidays:

  • Friday 12/23: Live chat and phone support available from 7am-2pm MST; email support available from 5am-6pm MST

  • Saturday 12/24: Live chat and phone support available from 7am-2pm MST; email support available from 5am-4pm MST

  • Sunday 12/25: Email support for critical tickets only

  • Monday 12/26: Email support only from 5am-6pm MST

  • Sunday 1/1: Normal support coverage 5am-6pm MST

  • Monday 1/2: Email support only from 5am-6pm MST

Affected components
  • Gingr Support
    • Email Support
    • Live Chat
    • Phone Support