CardConnect Transaction Delays

Resolved
Resolved

CardConnect has reported that this issue is now resolved. Thank you for your patience.

Updated

CardConnect is continuing to see improved performance in transaction processing and is actively monitoring the situation to ensure that it is fully resolved.

Recovering

CardConnect has reported that they are seeing fewer delays and improved performance in transaction processing. They are continuing to monitor the situation.

Investigating

CardConnect is currently investigating reports of delays in transaction processing, which may be affecting our customer's ability to accept payments at this time. You can stay updated on the issue directly on the CardPointe status page here: https://status.cardconnect.com/incidents/7nz3gw6ttmsb.

Began at:

Affected components
  • Payments and Credit Card Processing
    • Credit Card Processing
      • Card Connect