SMS Marketing Campaign Issue

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. Please view the release notes in your app for specific information relating to the fix.

Identified

Our team has identified the cause of this issue. A fix for this issue will be deployed with an application update that is planned for Wednesday, August 14th.

Investigating

We are currently investigating reports of SMS marketing campaigns not fully sending. Our team is working diligently to identify the root cause and resolve this issue as soon as possible.

We apologize for the inconvenience and appreciate your patience. We will provide updates as soon as more information is available.

Please contact our Support Team if you need any assistance or have any additional questions.

Began at:

Affected components
  • Communications
    • SMS
      • Marketing SMS