Known Issue: Agreement Reports and Editing

Resolved
Resolved

This issue is now resolved

Avatar for Katie Hamilton
Katie Hamilton
Recovering

A hot fix was released to resolve this issue. We are monitoring for additional reports. If you are experiening issues with agreements please contact support@gingrapp.com

Avatar for Jude Nickison
Jude Nickison
Identified

We’ve identified an issue affecting the Unsigned Agreements and Signed Agreements reports where the Agreement Type field is not functioning as expected. We’ve also identified a related issue where editing existing agreements may cause loading delays or failures for users in some applications. Agreement icons and signature functionalities are operating as expected.

Our development team is actively working on a fix, and we’re prioritizing a resolution as quickly as possible. We’ll provide updates as more information becomes available.

Avatar for Jude Nickison
Jude Nickison
Began at:

Affected components
  • Agreements
    • E-Signature Tablet