New Customer Registration in the Gingr Pet Parent Portal

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

A resolution has been implemented, and our team is continuing to monitor the situation to ensure everything continues running smoothly.

Avatar for Chris L.
Chris L.
Investigating

We're currently investigating a known issue affecting new customer registrations in the Gingr Pet Parent Portal. Some new customers may experience intermittent issues registering. Our team is actively working on a fix and we appreciate your patience.

Avatar for Alicia Compton
Alicia Compton
Began at:

Affected components
  • Customer Portal