This incident is now resolved. Thanks for your patience.
We've confirmed that the reported issues are due to a Google Cloud outage. Users may be unable to upload and download files and images at this time. Thank you for your patience while this is resolved.
We have received reports that images in report cards and some animal profiles are failing to load. This appears to be due to a Google outage. We will update this status page as we know more. Please also feel free to follow Google's Status page for updates: https://status.cloud.google.com/ Thank you for your patience.
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