Reservation Tab Issue on Owner/Animal Profiles

Resolved
Resolved

We've now resolved the incident. This temporary loss of access to the Reservations tab within Gingr apps was the result of system maintenance that has now been resolved. Thank you for your patience, and we apologize for any inconvenience.

Avatar for Alicia Compton
Alicia Compton
Investigating

We are currently investigating an issue where if the Reservation tab on an Owner and/or Animal profile is selected, the tab does not always complete loading. Our team is actively investigating and will provide updates as soon as possible.

While our team investigates, an alternate solution is to navigate to: Left-hand Navigation: Clock icon > View All Reservations and search by owner name to view the reservations.

If you have any questions or need assistance, please do not hesitate to reach out to Gingr Support. Thank you for your patience and understanding.

Avatar for Alicia Compton
Alicia Compton
Began at:

Affected components
  • Web Application
  • Reservations and Appointments
    • Reservation and Service Management