Application Update

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

An application update is planned for Wednesday, July 30th, with deployment starting at 9pm MT (11pm ET).

Deployment may take up to 4 hours to complete. Some users may experience brief periods of lag or slow load times during the deployment window.

Highlights of this release include:

🔐 Limit User Actions by Location

Restrict users to perform actions only at their assigned locations, giving you greater operational control across multi-location businesses.

🐶 Membership Improvements

Prorate Membership benefits based on the enrollment date, so pet parents only pay for and receive what they can actually use. We have also improved how credits and special pricing benefits are applied to invoices and deducted from pet parent accounts.

💻 Digital Whiteboard Update

Choose whether pets appear on the Digital Whiteboard after checkout.

📹 Webcam Enhancements

We’ve added PB&J TV to our growing list of webcam integrations and enhanced the iDogCam and abcKam integrations for better multi-location support.

🛠️ Key Fixes & Improvements

• We’ve addressed several issues across the platform to improve stability and accuracy, including:
• Updating the Sales Receipt.
• Improving the Active Subscription and Cancelled Subscription Reports.
• Resolving display and booking issues in the Pet Parent Portal.
• Requiring pet parents and business users to enter complete phone numbers to ensure no disruptions to communications.
• Resolving percent-based deposits not displaying on bookings in the Requested tab.

Please review the release notes in your application upon completion of the update. Reach out to the Gingr Support Team if you have any questions or need assistance.